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© South East Employers 2018


This one-day course aims to help you understand the concept and benefits of behaving assertively and develop a range of assertive techniques. You can improve the way you interact with others by behaving in a more confident and positive manner.

Enjoy group discussions and practical exercises in a friendly environment.

This programme can be run on your premises or at a shared venue for a group of authorities.

Target audience

Those who wish to improve their assertiveness techniques.


View details of the next programme at SEE Offices in Winchester.

Feedback from recent delegates

"Sue was excellent! She was friendly and approachable and encouraged everyone to join in discussions."

"I found the trainer very helpful and friendly. She had a very high level of knowledge about situations that I have been in at work - which I have had difficulty dealing with."


Sue Keogh, Development Consultant, SEE

About us

SEE is a Regional Employers' Organisation. We offer advice to local authorities across the south east, in addition to a range of training, development and consultancy opportunities tailored to your needs.


The Assertiveness course can be tailored to your needs but would normally cover:

  • identifying different types of behaviour and their effects
  • positive and negative self-talk, and building self-esteem
  • developing effective communication skills
  • making and refusing requests
  • using a range of assertive techniques
  • dealing effectively with conflict and aggression
  • handling criticism and complaints.

To arrange an Assertiveness course for your authority or for further information, please email or call 01962 840664.

View other personal development opportunities.