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Communication Skills

This one-day Communication Skills course enables you to use your influencing skills to greater effect in the workplace and develop a range of strategies for influencing effective work and personal, outcomes.

Target audience

Those who wish to develop their personal effectiveness in a range of situations and to be able to work with others to achieve desired outcomes.

About us

SEE is a Regional Employers' Organisation. We offer advice to local authorities across the south east, in addition to a range of training, development and consultancy opportunities tailored to your needs.


This course explores:

  • the communication model and three steps to effective communication
  • influencing and communicating beyond words - how we use our senses
  • Transactional Analysis - choosing a response to behaviours to influence communications
  • influencing with ‘true’ assertive behaviour - to achieve constant win/win outcomes
  • a range of influencing models and practical exercises.

To arrange a Communication Skills course for your authority or for more information, please email or call 01962 840664.

View all our Personal Development courses.